Which? Trusted Traders is the latest body to join the National Home Improvement Council (NHIC) and add its voice to a growing membership of influential organisations who share the NHIC’s ambitions for raising standards and protecting consumers when it comes to home improvements in the UK.

Which? Trusted Traders will work closely alongside companies, trade associations and accreditation providers such as British Gas, the Federation of Master Builders and NAPIT for building services.

With raising standards and protecting consumers at the forefront of many people’s minds, Which? is bringing its own influence and links to home-owners and will play a key part in NHIC’s information sharing and sector engagement strategies.

Tim Wade, Head of Business Development at Which? Trusted Traders, will sit on the Leaders Council of the NHIC, which for more than 40 years has maintained a close liaison with Government, local authorities, housing associations, private householders and landlords as well as other trade bodies, product manufacturers and service providers.

Tim said: “In developing the home improvement strategy within Which?, we knew that working in collaboration with organisations such as the NHIC was crucial in delivering improved consumer protection and I look forward to contributing to its growing consumer focus.”

Anna Scothern, Executive Director at the NHIC, said “Which? Trusted Traders is just one part of an expanding NHIC membership, which brings together all aspects of the home improvement sector. As well as providing members with knowledge sharing and business development opportunities, the NHIC celebrates innovation and provides consumers with impartial advice to help them safely improve the quality, energy efficiency and living standards within their home.”

As well as sitting on the Leaders Council, and interacting with decision makers to get the best results for consumers, Which? Trusted Traders also supports NHIC initiatives such as the annual awards, which highlight and reward excellence in home improvement.

As the UK suffers the legacy of Europe’s oldest and least thermally efficient housing stock, the NHIC provides an important source of impartial advice and information sharing on all manner of home improvements.



The National Home Improvement Council

The National Home improvement Council (NHIC) is a values based membership organisation whose primary aim is to encourage the safe and efficient refurbishment of the UK’s existing homes across the private and social housing sectors to improve living standards and reduce fuel poverty.

The NHIC uses expertise from across its membership to support consumers and bring about positive change for UK Homes.

The NHIC has since 1974 been working with members and partners to bring every home up to modern living standards, while ensuring consumers are protected.

Further information is available by contacting Anna Scothern on annascothern@nhic.org.uk or 07905 570097

Which? Trusted Traders

Which? Trusted Traders is an endorsement scheme that recognises reputable traders who successfully pass an assessment process carried out by trading standards professionals. The Which? Trusted trader logo is a sign of reputation and trust, helping consumers choose the right trader for them and giving good traders the recognition they deserve. The scheme was set up in 2013 and currently has over 6,000 endorsed traders.

Further information is available by contacting TBI

February 2017